Well guide you through the process. Of course they should have been but in the final analysis, it's up to YOU to use common sense and be a smart consumer. The cars advertised had already been sold and I drove 45 minutes there even though I spoke to a rep who confirmed the car was available. Find Reviews, Ratings, Directions, Business Hours, Contact Information and book online appointment. How those businesses take care of those complaints is what separates good businesses from the rest. Compare pay for popular roles and read about the team's work-life balance. It was not discussed. Merlex Auto Group - Used Car Dealer - Dealership Reviews - DealerRater I informed her, ok but was waiting to hear back from the sales person. After leaving the reviews stating of what we went through, 2-3 days later, an individual named WALTER ROBINSON called me stating that he was vice president of the locations amd that he saw the reviews and that he wanted to rectify the problems. Business Development Manager (Current Employee) - Arlington, VA - December 28, 2016. nice manager. MerLex Auto Group | Arlington VA - Facebook The case status is Other. They have hidden fees. ( I spent many years as a manager in the car business, so this is not assumption) If they dont have those options they are either leaving money on the table with incorrect book outs, making customers put down money unnecessarily, or they are giving inaccurate and fake book outs to the banks which if that were the case, they would be in a lot of trouble. Also he said that the total due is about $27,000. Celebrity Skin Cream wrinkle cream rip-off advertisements US Based and Foreign companies bilked consumers out of Hundreds of Millions of dollars over the past 7 years. seeing that i was aware of their actions, I then preferred to take to my personal mechanic Wednesday, then drop at their mechanic to fix on Thursday this is TWO WEEKS AFTER PURCHASING THE CAR! Over 90,000 businesses use Birdeye everyday to get more reviews and manage all customer feedback. I got congratulations on the purchase from SETAYESH INC. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Merlex Auto Group Dealer committed a fraudulent deal selling me a car. Save. Please teach how to cancel this Certificate of Title. Unique Auto Import Merlex Auto Group Sales Position Job in Arlington Merlex Auto Group is open Mon, Tue, Wed, Thu, Fri, Sat. I signed the pages where the employee pointed with a finger. Than hung up on me. Absolutely incredible!!! Search listings from Merlex Auto Group in Arlington, VA to find the right vehicle for you. I had told them that I was interested in one car and my daughter was interested in another. Walii jumped out his car after blocking me in yelling "weve been looking for this car FOR WEEKS!". THIS IS FRAUD! Get the inside scoop on jobs, salaries, top office locations, and CEO insights. Hiding negative complaints is only a Band-Aid. Merlex Auto Group - Used Car Dealer - Dealership Ratings Very informative. Mike seemed to have no recollection of our earlier conversation and the only thing he knew about the car was, "it's still here." Sales: (703) 685-9312. Monday. Case Details Parties Dockets. Specializing in: Mercedes-Benz, Lexus, Cadillac, BMW, Range Rover, Jeep Wrangler, etc. Can be upwards of $3000.00 On top of vehicle cost. Call no one call you back but before I bought car everybody from there company blowing my phone up. They detailed my car, filled up my tank, and gave me the best experience Ive ever gotten from a dealership. With competitive prices offered on every pre-owned model for sale on our lot, you won't find a reason to visit any other dealership in Arlington. 30 minutes later the sales person asked for an additional minor piece of information. There is a very scary word "balloon on the 3-rd page of the Buyer Contract. Poor professionalism from sales person I received, good selection of cars but also in poor condition (no gas, flat tires), unreasonable dealer fees. we did all that was asked of us, hence the reason Ramil (owner) gave us the key! Communicates outside of dealer hours!! View all hours. Great deal done. This rating includes all dealership reviews, with more weight given to recent reviews. Thursday, I dropped off the car at their mechanic after my mechanic took a look and assured the damage. Corporate Advocacy Program - Verified Status, How To Get Your Report Featured On All Report Pages, NAACP IMAGE AWARDS-Carol Alexander - Television + Streaming and Podcast Coordinator, Stephen Komorek API International Group Investigators, Matthew Paul Lee - World Wide Consulting Group, Neptune Auto Transport LLC - Ibrahim Salah - Thief - Fraud - Scammer - Very Unprofessional. All rights reserved. READ: Foreign websites steal our content, Click Here to read other Ripoff Reports on Merlex Auto Group. All Dealer Home Services must comply with state or local ordinances. Merlex Auto Group Dealership in Arlington, VA | CARFAX One day you Fks will Fk with the wrong dude, yous came so close to devastation words will not express the underlined truth. BBB reports on known marketplace practices. They gave me a different one that needed new Brakes and tires. plenty of opportunity to grow depending on what you would like to do. 192 were here. Upon finding out, I went to their mechanic to retrieve the car i put money down for 2 weeks ago. Walter refused to pick up the phone and texted the mechanic that someone from the dealership was coming to take the car. 7. My owners would have either fired him or fired me for not firing him the way he acted on the phone. :$6K . Life's too short, are keep it up and yours will. I was assured I'd still get first crack at the truck by a guy named "Steve" once it was out of the shop given my hour-long trek to Merlex. they cannot deliver what they say an insane amount of money Pittsburgh Pennsylvania, Attorney Sharon K. Campbell COLLUDES with Wells Fargo Dallas Texas, BlackSwanCapital.co Black Swan Enterprises Peter Tumbas Black Swan Capital The offered guaranteed low-cost financing if I first stepped in high-cost short term financing New York New York, Geeks Ondemand LLC, Lizeth Lagomarcino Papaleo Geeks Ondemand LLC, The Geeks Mob SCAM! West Palm Beach Florida, Tuffy Tire & Auto Service Center Mavis Tire & Brake Charged Nearly $700 for Non-Fix Bay City Michigan, Lighting New York lighting by Jared Sent damaged product wont refund after I sent back damaged product website description is fake, Tara U THEY SCAM THOUSANDS OF PEOPLE WITH THEIR FLOWER ORDERS. This guy is one of the absolute worst i have seen and I used to train new hires for sales. They have the best inventory of lux cars. Search consumer complaints, reviews and information about merlex-auto-group. Yet, i have never met him before this day!!!!!! Gave me numbers on the phone. There I was told that car needed a new engine! MYWOT. Specializing in: Mercedes-Benz, Lexus, Cadillac, BMW, Range Rover, Jeep Wrangler, etc. On March 27, 2018, I received a phone message from Ally bank "welcome to Ally financial. Although the manager Walter swore, that the car was clean. High End Used Car Sales. Employer est. Ripoff Report | Merlex Auto Group Review - Arlington, VA Merlex Auto Group. When I told MIke it was his car and he should have the vin right there, he mumbled something incoherent and then hung up on me. Who is ED Magedson - Founder, Ripoff Report. There are no page 1 and page 2 of the Buyer Contract. Very responsive!! DO NOT PURCHASE A CAR FROM HERE! JULIAN TOOK VERY GOOD CARE OF ME. Serving the greater Arlington, VA area, our full lineup of quality previously owned vehicles means that you can find what you are looking for at Merlex . Customer service horrible suppose to refund me for oil change haven't got back with me. All rights reserved. I purchased a car from here 2 DAYS ago! BBB Business Profiles generally cover a three-year reporting period. All rights reserved. The process was stress free and pleasant. The contract legally bound you to the terms and conditions contained thereinyetyou didn't even bother to READ what you were agreeing to! Come Jan2022 job reopened so I started to use car frequently. Copyright 1997-2023, Ripoff Report. If they would have ripped me off as planned I'd have 100 bikes on there property within an hr making this an equal outcome. July 21,2020 check engine light came on. !! 3.7. 1492 customer reviews of Merlex Auto Group. This business is unclaimed. Don't waste your time! File your review. I was looking for a pre owned vehicle with low mileage. After that call, employee Sid gave me Bill of Sale. Otherwise they will come to my home and make to me bad. I have been in sales for over 49+ years, and I KNOW the importance of following-up and following through!!!! We were going to drive 2 hours together to see them. It was approved. I have a video record of it and a witness. 1105 N GLEBE RD, ARLINGTON, VA 22201. Copyright 1997-2023, Ripoff Report. Those sold cars are still being advertised. I canceled the financing by phone with the Pentagon Credit Union and with Ally bank. i knew something was fishy because it seemed there was a problem all of a sudden when it was time to fix the car issues! Arlington, VA. I returned home by my car. Verify to immediately update business information, respond to reviews, and more! Merlex Auto Group | 7 followers on LinkedIn. The manager of Ally financial said that I should pay, otherwise they will apply a late fee. Bogus Celebrity Advertisements FACE & Skin CREAM Ripoff! we contacted the VA DMV INSPECTOR in RICHMOND as well as others! Dont trust this dealer! who took it far and beyond to make sure I left satisfied. We offer: I will be notifying Truecar about their shaddy sales practice, 2017 MERCEDES-BENZ GLS 450 4MATIC Shopper. Who's crazy enough to start this website? This report was posted on Ripoff Report on 06/05/2018 11:08 AM and is a permanent record located here: Initially I showed him a car that Id settle for but wasnt in love with. Owners who claim this profile can update information, boost SEO, and more. Dealt with Jason and Walter. Bought a range rover. I did not check the completeness. On Monday 6/21/21 I made an appointment with "Mike" for a test drive for Wednesday at 1pm 6/23/21. Patients made into prostitutes and sex slaves, bilking insurance companies out of millions, Sac_County Iowa Prosecutor Ben Smith pays $750,000 to settle Ripoff Report 1983 civil rights lawsuit.. Federal Judge stops prosecutors abuse of power against ED Magedson Founder of Ripoff Report. Consumers educating consumers., Complaints Reviews Scams Lawsuits Frauds Reported.. It is $18,965 On March 16, 2018, Friday, I sent e-mail to dealership MerlexAutoGroup in which I request to cancel the purchase deal. Was sold a car with a bad engine! (I checked it by calling to Arlington police department). Another car stalled out and wouldn't restart within 50 feet of the lot. 185 were here. strict standards for business conduct. BBB Business Profiles are subject to change at any time. BEAUTIFUL CAR WITH LOW MILES! This profile is powered by Birdeye. I am beyond grateful for this business for making this possibility of driving off the lot with a beautiful X6 possible. CARFAX Vehicle History products and services are based only on information supplied to CARFAX. The Purchase Documents set is thinner by 1/3. File your review. ONCE AGAIN, DO NOT BUY A CAR FROM HERE! Phoenix Arizona, Real Estate Fraud, Real Estate Scam Artist, Dolly's Stampede Dixie Stampede Dixie Gone Mad Pigeon Forge Tennessee, Cincy AutoMall Cincy AutoMall LLC., Cincy Auto Mall LLC. Upon arriving at the dealership, the scene was a little chaotic and unorganized. Repackaged from Purchased from Amazon, stealing all certifications and false manufacturing markers from the packaging of NB food supplements. 23 Unique Auto Import jobs including salaries, ratings, and reviews, posted by Unique Auto Import employees. LOS ANGELES CALIFORNIA, Joseph Ilardi Joe Ilardi, joe_drFizzy, Journey Hemp co, Joseph Ilardi is a drug using, perverted womanizing creep Orlando Florida, Amazing Offer LLC Amazing Assets LLC Amazing Flipps LLC Michael Hilliard Ray Haynes Brittany Kerr Michael Williams They find houses of people that have died having little to no family. Copyright 1997-2023 Ripoff Report. The cherry on top is the wash and detail they provide as you are preparing your paper work. At home, I took the Purchase Documents set from the yellow envelope and define that: 1. Unique Auto Import Jobs & Careers - 23 Open Positions We're sorry that the vehicle you were interested in was sold from the moment you first inquired to the moment you showed up at our store. I get to the dealership and the truck was not in the lot. Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. DO NOT TRUST RAY! Consumers love to do business with someone that can admit mistakes and state how they made improvements. I visited Arlington Police Department. Want to share your experience with this dealership? Two weeks after Merlex asked us to PAY $4500 down and sign on the dotted linw. I contacted Capital One to look into this loan! CARFAX does not have the complete history of every vehicle. 235 Reviews. i then called VA police who showed up 4-5 mins, just before the merlex workers and tow truck! Merlex Auto Group Sales Position. He told me yes! Merlex Auto Group | Used Dealership in Arlington, VA Drug Rehab Deception Addiction Treatment Industry Rocked By Fraud & Abuse. pay could be better. Corporate Advocacy Business Remediation and Customer Satisfaction Program. 2019 LAND ROVER RANGE ROVER SUPERCHARGED Shopper, They were pretty good with customer service and the car prices where average, Pretty good. I get it that they have a number in mind but the market is going against them v-a-v value.they should seriously entertain "low ball" offers. They said that everything was already discussed and I should just sign what was discussed. They told us the car was on the lot, but upon arrival, the car was no longer at their location. I spoke with substitute manager for that day Ray Kandahari. 5. There is no any information about the financing by Pentagon Credit Union. Company website run by crooks outside USA pretending to be in USA to get USA money taking your hard-earned dollars funneling it to the country of Peru, Better Business Bureau of South Florida BBB of South Florida Andre Amaro and the BBB of South Florida are harassing me and my small business! Very unorganized and fake professional. 8 years ago. I have text messages as proof!! 5 hours later I received a random text from a different sales rep asking how my test drive went. The sals person was nice but this dealership runs some kind of scam. Why is this public record being published online? Price of the car is $14,966. Salesperson Zaki Hairat drove the new car to my house. I had a wonderful experience purchasing my used vehicle. "Walii"!!!! Trash. Beware! Merlex Auto Group's phone number is (703) 685-9312 What is Merlex Auto Group's official website? 1105 N Glebe Rd, Arlington, Virginia 22201. Please DO NOT patronize this business. Audi MMI Navigation Plus w/MMI TouchDriver Assistance Pkg, By using this service, you accept the terms of our. Merlex Auto Group Reviews - Arlington, VA | Cars.com REBUTTAL BOX Luxury cars, latest trends, lifestyle posts, inventory -- #MerlexLife Should they have been honest? MerlexAutoGroup proposed to apply to the Pentagon Credit Union for a car loan for me and not wait for April 1. merlex auto group lawsuit Caution!! For important participation details and mileage limitations, please ask your dealer. Purchased 2015 ******** **** ***** July13 2020 during COVID. Dont sign the sold as is be careful! After I contacted the dealer on their 2014 Mercedes E-350 4 matic with the Amg package their price went from 10,996 to 14,996. Merlex Auto Group | Better Business Bureau Profile Merlex Auto Group - Overview, News & Competitors | ZoomInfo.com Merlex did not have the vehicle we were interested in purchasing. He wanted me to take it to his mechanic, i felt more comfortable taking it to Lexus to find out what's wrong. Choose a car and the dealer will bring it to you for a no-obligation test drive. This is the best way to manage and repair your business reputation. He said, he cant. i brought it in the next day and showed Ramil. I guess I was supposed to do HIS job for him. Vehicle listed- Price excludes Taxes, Tags, Processing and other fees. Making you a happy customer is not their goal!! IN 3 WEEKS THEY SENT 3 OF MY RECIPIENTS DEAD FROZEN TINY BOUQUETS calgary, Ponce motors Deceptive car sales Austin Texas, Nextiva efax overcharged me for an entire year even before the monthly trial expired able to use the service at all. After that, the manager Walter and another employee (I do not know his name) suggested me to sign the set. Merlex needs to apply this principle!!!! The manager of MerlexAutoGroup called to Pentagon Credit Union and apply for the Auto loan for me. Sales (571) 200-0879. The police officer asked "how? WOW that's great service, I expected a ride not to be taken for a ride. Error in sending request, please try again. Almost half have been Mercedes and BMW's which is what we were looking at. You will be sorry. After i emailed and showed proof of what was going on, The VA police gave me 4-5 VA agency numbers to quickly start an investigation have them looked into! I was told the truck "was in the shop" to get a sun roof motor replaced. You never know. Why Ripoff Report will not release author information! He asked me what I wanted in a car and I showed him a video of the car I really wanted to see if he could get close to that. The posting time indicated is Arizona local time. One of the best Used Car Dealers, Automotive business at 1105 N Glebe Rd, Arlington VA, 22201 United States. February 2022 check engine light comes on again. You are absolutely right that we should have done a better job of following up with you properly. And the best part of all, documents in their CrowdSourced Library are FREE. Child safety. Get more reviews from your customers with Birdeye. Cancellation and Refund Policy, Privacy Policy, and Okay, so here is my HONEST testimony and FEEDBACK of dealing with MERLEX Auto Group!!! Yelp users havent asked any questions yet about Merlex Auto Group. Merlex Auto Group. I asked to provide me with absent pages in my Purchase Documents set. I would love to see how they are booking their vehicles to the bank. Learn more about Birdeye, Trust Economy: Why Google and Birdeye Are Against Review Gating. As a matter of policy, BBB does not endorse any product, service or business. Merlex Auto Group's headquarters are located at 1105 N Glebe Rd, Arlington, Virginia, 22201, United States What is Merlex Auto Group's phone number? Research, browse, save, and share from 21 IS 250 models in Centreville, VA. I have no idea who it is. He then told me to locate and contact the original dealer myself, to get the information, then he told me to get him the vin so he could look it up. Fast service. Get a Kelley Blue Book instant cash offer. After the signing, the employee Sid took the Purchase Documents set to make a copy, and after that she returned it to me in a large yellow envelope. Merlex Auto Group was started in 2014 bringing the highest quality luxury certified pre-owned cars and trucks to the DMV region. Also, we saw that the employee of MerlexAutoGroup drove the car from the middle of the selling place to the side. Overview Reviews (235) Inventory (150) Merlex auto group is top tier! How those businesses take care of those complaints is what separates good businesses from the rest. They did not have the car I requested online available. I said I was not pleased but sh-t happens. As soon as I got to the dealer, I was greeted with kindness and hospitality by JJ and Rand. Reviews. Bully there way in and steal your home. So now Im paying for car thats just parked! The Federal Trade Commission and the State of Illinois are taking action against Napleton, a large, multistate auto dealer group based in Illinois, for sneaking illegal junk fees for unwanted "add-ons" onto customers' bills and for discriminating against Black consumers by charging them more for financing. Read more reports about Merlex Auto Group. Lincoln, Yeovil, Cardiff, Glasgow, AUTO MANIA DAVE PERSAUD Dave persaud sold me a car with a bad transfer case to the 4 by 4 and now i can not drive it, Dave said he would cover the cost of the part up to 50 percent and when i called him to help me he no longer wanted to help after the deal was signed and finished he said it was an as is sale after taking the 8 grand from me LAKELAND FLORIDA, RSI Vacations Misleading Sales Presentation Asheville North Carolina, Enterprise Content Solutions Keith Elzia Chuck Rath Email marketing and direct marketing Bloomington Minnesota, ANUVA Capital, Alliance Funding Group Alliance Funding Group Pawnee Leasing Posed as Equipment financing loan company but tried to make me buy the equipment after I paid it off La Palma CA, Completeautoparts.biz They stole my money Orlando Florida, Ulloa Management Group LLC Paul No show Saint Augustine Florida, Paradise Property Management Ventura Illegal eviction my account being hacked, PPM will not investigate how it happened Ventura California, Kei Kullberg Quintessential Mortgage Group bait and switch you into promising you a low-rate Mortgage Scammer White Plains New York, TAHINI GODDESS Sally schimko Sexyveggies Tahini Goddess inulin Goddess Prebiotic white labeling of non-licensed food supplement. Established in 2014. For more specific results for "merlex-auto-group". I parked the car in the middle of the selling place in a way, that no one car can exit or enter the selling place. All business will get complaints. This case was filed in Arlington County Courts, Arlington County General District Court located in James City, Virginia. Will never give them my money. Its HIS car, not mine. He ordered Walii to move his car, he was clearly upset that he was caught in a lie! Merlex Stucco Inc. has agreed to make home repairs to settle a class action lawsuit that alleged the company's stucco was defective or contained impurities that led to it having the appearance of rust. its only been two weeks and he has proof he put down what you asked for.". United States. The saleman told us that they had the car for 140 days, had $2K in the car for detailing and oil changes, and would not honor the Truecar price I was sent, this after telling us how great the car was and that if we didn't buy it he would. Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. Established in 2014. 1105 N Glebe Rd, Arlington, VA 22201 United States, https://www.merlexautogroup.com/index.shtml. He couldn't talk then so I got a return call 5 or 6 hours later. On March 16, 2018, Friday, I visited Pentagon Credit Union. strict standards for business conduct. Directions. I was contacted, via e-mail once, and once only!!!! They are hard to deal with and VERY unprofessional!! Use the CARFAX search as one important tool, along with a vehicle inspection and test drive, to make a better decision about your next used car. BUT MIRACULOUSLY, HIS NAME IS ON MY CONTRACT AS THE PERSON WHO SOLD ME THE CAR. Consumers educating consumers., Complaints Reviews Scams Lawsuits Frauds Reported.. This is the best way to manage and repair your business reputation. If you would like to see more Rip-off Reports on this company/individual, search here: You haven't ANY clue of what you were doing! That Friday, i noticed that their mechanic was extremely slow with coming up with a quote. We provide a vast selection of high-quality used vehicles, exceptional car care and customer service with a smile! Estimated amount consumers saved since 1997: $15,590,010,907. Birdeye helps millions of local businesses to be found online with all their reviews and accurate business information. Bait and switch tactics, not one car pictured I was interested in was available. Horrible customer service. It's been a month I still can't get my tag. Easy Apply. Completely Dishonest and Fraudulent!!! BBB is here to help. The salesmen are very professional and told us everything we needed to know about the, We bought our Lexus RC350 from Merlex on 5/10 and the, Yelp users havent asked any questions yet about. Domain Created. Our local dealership keeps a great stock of luxury used cars, trucks, and SUVs in inventory. 2 DAYS AGO! Used Merlex Auto Group for Sale (with Photos) - CarGurus GoooooooooooooooooooooooooooooooDdddffff. I got information about financing: Amount $20,263; 72 months, $328.99 monthly payment, 5.2% rate. Terrible experience with them. I visited dealership MerlexAutoGroup. As he spoke to me he was rudely carrying on other conversations and i wasnt sure when he was speaking to me or someone else. Visit Dealer Website. Called in. Corporate Advocacy Program: How to repair your business reputation. This is IMPORTANT! Uncover why Merlex Auto Group is the best company for you. This was the most stressful experience I've ever had buying a car. Dear customer, I drove far to get the vehicle I wanted. which was weird because I dropped of the car. Company website run by crooks outside USA pretending to be in USA to get USA money taking your hard-earned dollars funneling it to the country of Peru, Better Business Bureau of South Florida BBB of South Florida Andre Amaro and the BBB of South Florida are harassing me and my small business! Ass Fks, Stay Away! Merlex Auto Group in Arlington, VA | Rated 4.2 Stars - Kbb.com Even called me several days later to say car was there, but you told me wasnt before. 1105 N Glebe Rd Arlington, VA 22201. Merlex Auto Group. The car I made an appointment to see and drove 90 minutes for was not on the lot. (703) 214-3598. Napleton Auto | Federal Trade Commission Sales hours: 10:00am to 8:00pm. He replied "just let me know what the issue is and my mechanic will take care of it." FRAUD ALERT:. We're looking for a results-driven Sales Representative to actively seek out and engage customer prospects and preferably bilingual English/Spanish to join our sales team. N/A. learned a lot about cars. 3.4 (644 reviews) 1105 N Glebe Rd Arlington, VA 22201. I called "Mike" again to complain - was told in so many words "too bad we can do that" to which I responded that there are laws against this sort of bait and switch. I decided to go back and read some of the reviews more closely.