Some users reported that BBC iPlayer not working is caused by the incorrect system time. What do I do? Nothing happened so I am advised to press the HOME button for 10 seconds (holding it near the Firestick). Waste of money. Same problem with a year old Fire Stick. Plug the Fire Stick into an open HDMI port on your TV, and then set your TV to the correct input. Help Please 4-5-22. Cloudwards.net may earn a small commission from some purchases made through our site. I have tried everything, and more, to no avail. You can retrieve them from Amazon. The Amazon Firestick is a great device that makes watching stuff from pretty much any streaming platform right to your TV a breeze. Thank you so much! Fire stick Amazon are very cunning, no access to their main Managing director. Any other ideas? Can I watch STV when I'm on holiday? In this part of the settings, youll see an option to Enable Display Mirroring. While many devices should be able to mirror your Fire TV even without this mode enabled, turning this on will make it easier for other devices to find your Fire TV. Amazon helpful but Im about to bin the firestick and just buy a smart TV. Must have been like this forever. your password now. Changing HDMI port and batteries did not help. It says home not available. Im curious if youre happy with it? The real solution here is to stop watching TV for a while and get back to doing something meaningful like accomplishing stuff in my life! This process essentially restores the streaming stick to the way it came in the box. Turned on/off the TV. How do I fix sound delay on my Fire Stick? Im so tired of this! in. Step 3: Select an app that's not loading on Fire TV Stick.. This is not an Amazon problem. Perhaps someone has hacked their system somewhere and the bots are making their way across their system. Help. Thanks, mine is doing the same. Thoughts? Reset the WiFi. This tip can also make a Fire Stick run faster if it feels sluggish. LG released its own twin-laser-based projector TV back in 2019 and the technology has improved a ton since. Pre-installed STV Player App on Samsung TV no longer working. I am working my way through the troubleshooting online guide to no avail. Upgrade your lifestyleDigital Trends helps readers keep tabs on the fast-paced world of tech with all the latest news, fun product reviews, insightful editorials, and one-of-a-kind sneak peeks. A working Fire TV Stick is great, but its useless without your favorite media streaming apps. 08:07 PM I press a profile the screen goes black. Theres also an impressive list of games on the Amazon Fire TV app store and Amazons Luna game streaming service. Its still not exactly cheap, but this 77-inch Sony OLED TV is $300 off. If this doesnt do anything, make sure your remotes batteries are fresh since the Bluetooth connection that the Alexa remote uses takes a bit more power than a standard remote would. Didnt help. in. I have bought an Amazon firestick which plays ok but it has a different version of player ( 4.11.2 FTV ) my tv version is is 4.1.2, 19-09-2021 @AntS Thanks for confirming, that explains it. Looking at all these comments they are all recent. Much like the previous issue, one of the best things to do when faced with a Fire TV device that wont respond is to restart the device by holding the select and play/pause buttons at the same time for a few seconds. have noticed that problems have started on over the last 2 days. . does not work if a change in weather example snow or cold, If the fire stick does not work in Canada with our winters, then please do not sell it here. Another TV with a fire stick is fine. Only had the tv for 6 months. Now its time to watch all your STV favourites and explore all our STV Player exclusives! If you are not receiving newsletters, please check your spam folder. Hi Chris, just tried that but that update is not available and after running the check says the software version I quoted was the up to date version? TV and internet working fine. Doesnt fix the issues. I have unplugged etc, Ive been having alot of issues since around that time, Ive tried the fixes I can and still really bad with fail to connect, buffering, yada yada. Just moved fire stick and tv across the hall, from one room to another. Hi Chris, tv details as follows, not tried resetting the hub, should I? The next morning it would only give a blank screen. 04:30 PM 13-01-2021 so the stick is pretty much useless. I tried everything abov. Hoping it will correct itself. To pair a remote to a Firestick head in the settings, select the add new remote button, and then hold down the home button on the remote for about 10 seconds. After 10 seconds I get a rapid flashing green light on my remote but no connection or download on my TV. Black screen & white Amazon logo, Monty Gentry How do you do the reboot/factory reset thingy you are talking about if all my screen shows is the word Amazon and the rest is black? Step 6: When your Fire TV Stick restarts, youll need to set it up again. I wont buy a new one as all of my tvs, are now smart, but, I absolutely LOVE my firestick bc I simply say a movie, and poof, there it is. No problem. Mine doing same thingblack screen with white amazon logo. Youview: I hear a loud pop/static sound between every ad break. Copyright 2007-2020 STV. That said, many of the most common issues can be cleared up by restarting your Fire TV Stick and sometimes your router as well. I agree, starting early January, two Echo dots and one fire tv and one firestick all stopped working the same time the same day, and same as you i tried everything, appeasing Amazon reps, knowing everything they suggested wasnt going to work because i had already tried every damn thing suggested., Alexa is having understanding me right now, and three months later she still is, my correct password is apparently wrong and fire tv will not log in to Amazon, producing a tv screen picture that moves left to right constantly, re registering is failing every time, after 3 hrs on Amazon rep tells me my device must be broken, what all four of them same day, no worries she offered me 15% trade in for brand new, not a damn chance, as i know i would have the same issue with new devices. Then did all of the above nothing worked. We put them up against each other in our Fire TV Stick versus Fire TV Stick 4K Max versus Fire TV Cube roundup to help you decide. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); 2007-2023 Cloudwards.net - We are a professional review site that receives compensation from the companies whose products we review. STV Help and Support. Mine is stuck downloading an updated. It just blinked out in the middle of a program, and nothing I do works. Updated the software version. So frustrating!! Treat it like a hard drive. Its also a good idea to try a different HDMI port on your TV if there are multiple. 03:09 PM Go to Settings > My Fire TV > Reset to Factory Defaults, then confirm when prompted. A Fire Stick not connecting to Wi-Fi is a common cause of apps and content not loading properly. Since the Fire Stick itself does not have any buttons on it, the only way to restart the device if the remote isnt working is to unplug it from its power source and let it restart once its plugged back in. Fri, 17 Jan, 2020 12:05 PM I'm on an iOS device and get an Error Code 3 message. I just bought a new fire stick after my previous one died after several years and after a month it is already jumping from program to program, never completing shows. Robin, do you like your new Roku stick? Brad Stephenson is a freelance tech and geek culture writer with 12+ years' experience. If you have a device that supports Chromecast or AirPlay then the mobile apps can use this to cast to bigger TVs. We are aware some users are being directed to the Personal Details page after signing in or clicking on content. Depending on the Fire TV device, that includes streaming movies and shows from Netflix and Amazon Prime Video, podcasts, audiobooks, Alexa voice feedback, system sounds, and audio from local TV networks. In many cases, restarting the device and WiFi router can help. This is now my 3rd broken firestick in about 6ish years. Internet good been restarted several times. The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network. If it's not turned on, the Fire Stick can't do anything at all. What Causes Amazon Fire Stick Loading Problems? I cannot get past the installing updates as well. Why does my Fire Stick turn on and off by itself? Amazon need to fix it dont they. Plus watch STV and catch-up on missed shows (if you live in our broadcast area) Give us your status below and tell us what is happening. Check your Fire Stick cast setup. Used it for years and suddenly it cant connect to the network! There will be a confirmation screen on the website and youll be automatically signed into the STV Player on your TV. If the logo is displayed on your television screen, your device is likely stuck. iPhone v. Android: Which Is Best For You? I have tried resetting, rebooting, etc. If youre already signed in to your STV player account, youll be asked to enter the unique 5-digit code now. Our Services use cookies to provide, analyse, improve and personalise your experience and to show you ads based on your interests. Firestick appears to be stuck in either reboot or update, How long should this take. My Firestick is 2.5 yrs old and it just started cutting out right in the middle of watching something in YouTube and Prime Video. Thats the same issue Im havinghave yall been able to fox yalls? I have a Roku tv in another room and have no problem connecting with it. Mine too exactly like yours.have you found an answer yet? In Tv screen only shows Amazon but not working. Test your internet connection. 10:30 AM having the same trouble. Turns on to the FireTV screen with the 3 dots flashing but wont go further and the factory reset doesnt work. Unplugged for hours but still wont reboot. Hi I have this same problem did you get yours working if so how did you do it thanks, Same problem 2,14. Step 6: Choose Clear cache and Clear data. I dont know what to do anymore. Follow the instructions to sync video and audio output. It seems there are a flurry of the same problems just now. Tried literally everything. Mine does this when buffering if signal is weak or program first starts I usually fix this by going back 10secs. I tried every suggested troubleshooting method but nothing worked. Is TV Player down on Saturday March 4, 2023 and not working for you? If so, follow these steps: Step 1: Download the Fire TV app for Apple or Android. AI Voice Cloning Is Coming to Your PhoneHere's Why You Need to Be Careful, Bandcamp Doesnt Need to Replace Streaming to Win Big, Garmin Expands Its Running Watches Lineup With Two New AMOLED Models, UPDATED: Microsoft's Bing Chatbot Has Three New Personality Types, Xioami's New AR Glasses Highlight the Design Challenges Apple Faces, Why All These New AI Chatbots Are Fighting So Hard For Your Attention, Conversational AI Like ChatGPT May Soon Have a Face That Looks Human, TikTok Launches Robust New Parental Controls to Limit Screen Time for Kids, Extra: Why Fire Sticks Show Black Screens. Any advice be helpful. I want a refund! Ryan Perian is a certified IT specialist who holds numerous IT certifications and has 12+ years' experience working in the IT industry support and management positions. How do you factory reset the firestick? having problems with playing any videos or you have general feedback then please contact using the email below. I kind of thought that was the reason because it worked perfectly fine when there was no snow! The technical storage or access that is used exclusively for anonymous statistical purposes. So bad. It started with buffering and now it says network disconnected. My tv has stopped working completely since I plugged in the new firestick. in. Its stuck on the updating screen and I factory reset it twice. * Android devices that are older than Android OS 4.2 (Jelly Bean) Step 1: If your television doesnt show anything other than a blank screen, begin by unplugging your Fire TV Stick, then plugging it back in. If you like to stream on your phone or tablet, ITVX Premium lets you download shows to watch offline (on these devices and more, like laptop and PC), a feature not available for free users. Same problem. Step 2: Double-check that your television is set to the correct HDMI input for your Fire TV Stick. I need a factory reset asap. So, I turn on whatever in the evening, and remove the batteries. Is this what yours was doing? We have two more in the household and they work fine! Now working fine. * Windows devices that do not support Wireless Display (WiDi) It works like it did 6 years ago. Finally, the nuclear option. Thank you thank you thank you!!! Weeks after purchasing it. Step 2: Ensure you are connected to the same Wi-Fi network as your Fire TV Stick. Restart Your Fire Stick One highly effective method to fix many issues with your Fire Stick is to reboot your stick. Same on screen, but cant get past black screen. If your remote is using fresh batteries and the restart command isnt working, then you can restart the device by simply unplugging it and letting it sit for about a minute before plugging it back in. The Best Amazon Drive Alternative in 2023: Where to Move Your Data Before the Shutdown? If both devices restart and the Firestick still doesnt connect with the WiFi properly, then go into the Network page of the settings of your Firestick and press the menu button (the one with three horizontal lines) to forget your network. Same problem, very frustrating, mine is brand new and the second one Ive got!! Amazon Firestick Not Working: 2023 Troubleshooting. Praise Jesus, he works through strange and sometimes inconvenient but wondrous ways. Wait 10 minutes. TV thinks my Roku is an Apple TV - how to change? Same problems with mineit was working just fine three days ago, then I went to turn it on in the afternoon and nothing. You can get cheaper deals if you sign up for longer than a month but that all . As with most electronics, a good old restart can usually do a device some good. Thanks! However, the downside to this is that the remote can run through batteries faster than some might expect and wont run on batteries that are too low on power. All of a sudden both my fire sticks have issues connecting to my network they have been working fine then bang they quit, Mine too and Ive tried everything no help, Ive happily used my fire stick for several years and it has suddenly stopped working. I called Amazon and it wasnt any help. Two tvs with Fire Stick and only one works. Best answer as I tried everything else and this is what worked for me! Scroll down to the menu option marked Restart and select it. Its unlikely your TV will switch automatically. If your Fire Stick remote isn't working, first check the batteries and try pairing the remote with your Fire Stick again. It is still working good? when i put my 4k max factory default it goes back to main screen, it wont let me do it. If you're looking for an awesome TV, read on while we guide you through everything you need to know. Nothing. Whats the problem, Roku, Tivo all work? This is now a problem thats 3 firesticks I have had to factory reset in the past week, there is some kind of problem with the new updates as far as I can see. I think Amazon put out some shit OS that screwed so many devices. I have new batteries and checked the connection in the back. 1 Firestick and I get issues daily. How do I link my smart TV to the STV Player? Same here, two echo dots and one fire stick all stopped working same day, Alexa said she couldnt understand me at the moment i tried every suggested fix, and went through all the suggestions again and again spending over 6 hrs appeasing 3 different reps who gave up and said my devices were all faulty, right no way, 15% off price of new ones as mine were out of guarantee period, not a chance, because i know three devices do not all go faulty same day same time, i eventually de registered all the devices only to discover none of them will re register, the echo dots saying i am inputting the wrong wifi password when i am clearly not, the fire tv refusing to register saying there is a problem to connecting to Amazon then the tv screen starts moving left to right repeatedly making it impossible to choose try again or cancel, one month later and hundreds of hours spent trying to get these working (i dont give up easily) tried different router, even connected fire tv through ethernet instead of wifi, re installed app, tried app on phone tried app on laptop, different amazon account all to no avail, these devices are bricked, someone switched them all off or bricked, blocked them same day, something fishy is going on here, one thing for sure i wouldnt buy any Amazon devices ever again, they are not to be trusted, if Amazon are unable to get my devices to work and the reps honestly have not got a clue, otherwise i wouldnt be here writing this, strange thing this, isnt it, maybe Mr Putin is doing it. Restore the Fire Stick to factory settings. Uninstall the application by following the steps above, but select the Uninstall option for step 6. my firestick is 6 months old and has stopped working, Ive tried everything. Restart your Fire Stick: Press Select and Play on the remote for 10 seconds to quickly restart your Fire Stick. Just contact Amazon they gave me a new remote and all is fine now. Youll need to get online if you want to enjoy Netflix, Hulu, Amazon Prime Video, or any other streaming service. New 4k fire stick and it keeps going to the restart screen. A Fire Stick not showing up on your TV screen after being turned on could be due to selecting the incorrect HDMI input. Media streaming services occasionally go down due to server issues or for maintenance. Then I guess that is why mine is not working!! This, too is a new development.