a complaint VS. Sunset . We had enjoyed going to the Sunset Royal in Cancun for many years. i wonder is there is a law firm willing to undertake one? http://www.timesharescam.com/timeshare-complaints-resorts-black-list/6-royal-elite-sandos-timeshare-complaints/, We purchased a timeshare contract with Royal Sunset Beach Club after a VERY high pressure sales presentation that lasted for several hours with our 2 small boys in tow (ages 5 & 1 at the time) July 22, 2006 at the beginning of a week long vacation in Cancun (we were not leaving until day #6 & there was no readily available means to further evaluate this contract plus the 6 month delay to even access any of the "proposed benefits" presented in the contract / presentation). That night I googled them and saw a lot of bad reviews about them . I cannot use my name but was scammed also. Timeshare Compliance claims they provide timeshare exit services for frustrated timeshare owners who want to get rid of their timeshares. Marketing 4 Sunset group took advantage of us and I beleive they are taking advantage of thousands of Americans! This scammers has to stop. In one lawsuit, a class-action was filed against Sunset World Resorts & Vacation Experiences, alleging that the company engaged in "bait and switch" tactics. i cannot find anything out on this case though. Try not to permit yourself to be cheated by organizations that lack proof of assisting their clients out of their timeshare contract. 4. Signed, They kept us there for almost 4 hours pressuring us to upgrade our contract to receive extra weeks and other privileges. Sunset World Group is a family-owned Mexican company and a leader in the hospitality industry, offering authentic and unforgettable vacation experiences in Cancun and the Riviera Maya. Cancel a Hilton Grand Vacations Timeshare? They said that they needed some business write offs for their firm. In spite of the fact that there are various kinds of scams, they are all after one thing: your hard-earned money. I can't even begin to tell you how they continually bother us to meetwith a promise that it was not to sell us anything but just to provide us with new information. Once we initiated the contract dispute / cancellation, we were told that the RIMC fee would be refunded but after 2 unauthorized attempts to charge our credit card, I am leery of providing that information to them again. The fight over who will operate and manage the historic and publicly funded Sunset Lounge in West Palm Beach landed in a courtroom and a trial Thursday. These lawsuits are often complex and can take years to resolve, but you may be able to get your money back if the lawsuit is successful. We are a Team of like minded agents with one goal- Representing our clients at the highest level possible! After coming home and investigating some more, I feel lucky to have gotten away from them alive. Something is really off. This deposit, which we didn't even realize was being applied to a credit card that they apparently opened for us. How to Get Out of a Capital Vacations Timeshare? But opting out of some of these cookies may have an effect on your browsing experience. Reading further into the many pages of documents that we had signed off on we find out that the plan had to be cancelled within 5 business days. A fast Google search will load several past timeshare exit scams that you educate yourself on. After all, they claimed it only went up in value and I was willing to agree in-writing to sell it back to them AT-COST if I ever decided I didn't want it. PRIVACY POLICY While we were there they started to pressure us about meeting with them - since it was our first trip back - so they can tell us how much the value of our purchased had gone up. That really shakes them up. They said they cannot do business via phone, fax, or email. When I asked who is really the travel agency that I am paying to, they were vague about it. The contract also says a sale or transfer may take "60 days to a year and even that is not guaranteed." We signed yesterday and they said we cant cancel it. www.sunsetscam.com FBI are investigating on that matter for international crime. We recommend you contact your timeshare company before working with a timeshare exit company. The 90 minute presentation took 6 hours and they tag teamed 3 sales people on us trying to wear us down. Sunset Group, also called Sunset Hotel Group and Sunset World, owns timeshares in Mexico at places like Cancun and Riviera Maya. Don't let them get away with it! Let the truth be known! That was enough though. Our "VIP week" couldn't be booked at all. Un-believable, this firm must be put out of business. They had us fill out a form and told us that is was in order to get our credit pulled to see if we could get a better percentage rate on our monthly payments. There sat another lady who showed us where our hotel was for the week and gave us a map of the area. Are you surprised, you shouldn't be. After being faced with such an unexpected expense my fianc and I decided that there was absolutely no way we could afford the "vacation package" that we had signed up for. The lawsuit also claimed that Sunset Group uses high-pressure sales tactics, and that people were not given enough time to read the contract before being asked to sign it. There is equity in the "purchase". I kept going back and forth with them. There are other, more reputable companies out there that can help you cancel your timeshare contract. Very unusual procedure. For example, they may tell you that the resort is about to be sold and if you dont buy a timeshare now, youll never be able to come back. How To Cancel a Vacation Village Timeshare? Walking Away From Timeshare Maintenance Fees This will Happen. My fianc and I looked at each other the entire time wondering why in the world we were doing this. These are more complaints about this resort: Read the fine print and make sure everything in the contract lines up with what you agreed to before giving away any money. The whole ordeal took over 6 hours, surrounded by multiple sales staff taking turns talking to us. We are Americas #1 Timeshare Exit Resource. The problem we encountered was our credit card charges were never reversed so we wrote the Sunset group and requested refunds. They request upfront fees for their services from the get-go. XChange is a subscription-based clearinghouse of state court information. Possibly the attorney General also! Her "closer" finally agreed to text me the details. They still refused to let me leave with a copy of the unsigned contract to review with an attorney. http://timesharelegalaction.com/timeshare-attorney/sunset_group_lawsuit.php If youre thinking about purchasing a Sunset Group timeshare, we recommend you do your due diligence in researching their reputation. An exit program usually includes some kind of refund or compensation for people who decide to leave the developer. Sunset Group, also called Sunset Hotel Group and Sunset World is a hotel management company that operates around the world. I totally regret this. How to Get Rid of Cancun Palace Resorts Timeshare? While staying at the all-inclusive hotel we booked in cash only cost about $1000 for the whole week for the two of us. This was in March and up until this day they still haven't paid our membership to Ice Gallery. Beware of timeshare scams in Mexico! A lawsuit filed Tuesday in federal court argues that that rule is a "ticking time bomb" designed to tie up the current administration in bureaucratic knots. I kept writing down there numbers and showing them how they provided no value compared to what we pay just by renting. They tell you lies to make you buy their packages. Unfortunately, the company has been embroiled in multiple lawsuits over the past few years. We will not pay anymore maintenance fees and will not return to any Sunset Property. All information on this website should be used as educational material. I also sent registered letters immediately just to be sure and cover all angles. It does not say what "services" are. Case #PSC 1701479 We did not buy the all-inclusive. I asked to take the contract home to have a lawyer review and if OK I would mail them a check and signed documents. Please help! After a lengthy and compelling presentation given by Jose Luis Hernandez and Patricio Muldowney, my wife and I agreed to purchase a membership. sunsetgrouplies@hotmail.com. How To Write a Timeshare Rescission Letter? You will speak with two reps who tell you that they are giving a . And I also check my contract and nothing in the contract that says they will buy my weeks so I know they just wanna scam me. The first was to continue with the upgrade - which we did not want. The Judge overseeing this case is EDWARD NICHOLAS. We are also being told that even if we do get approved to cancel that we will not be credited our 25% deposit which is over $3, 500. the marina which is not even built yet was one of the best though. We review timeshare exit companies and help timeshare owners find the best exit company for their situation. Update: Did get my money back from the credit card company, was sent to a collection agency. There have been a few lawsuits Sunset Group has been involved in. The above comments confirmed my suspicion of a potential scam. We attempted on a number of occasions to work out the issues with Sunset and their only solution was 1) either to continue to pay on the fraudulent contract or 2) to accept a contract cancellation with no refund of our monies already paid to Sunset (neither of those options were acceptable). The tmeshare industry in Mexico is taking almost a Billion Dollars every year from Americans and Candians. Several other lawsuits have been filed against Sunset Group, alleging similar tactics, as well as fraud and misrepresentation. You can research this more easily by reading ratings and reviews of the timeshare exit company in question online . If you are seeking to get out of Sunset Group timeshare, checking on their website and getting in touch with customer service is the first place youd want to start. Our mission is to eliminate scams in the timeshare industry. An accreditation and positive rating with the BBB, The organization has been around for a considerable length of time, A real office address rather than only a PO box. We use cookies to give you the best experience possible. Please visit this website (specially the video section) to know in detail how these companies operate. Never spoke to them before. The company takes great pride in taking care of all your needs before, during, and after your stay. Sunset World Resorts & Vacation Experiences. items we already possessed in the terms of the contract e originally had. They wanted us to send them a copy of our cancellation letter since they claimed they didn't seem to have it. We strive to be the trusted resource you can count on in the most important . I got a kick out of the Bilingual such & such agency for consumer complaints that was staffed by Spanish-only speaking staffers; not too helpful given my pidgin Spanish. Assuming youre exploring various timeshare exit companies, you ought to know that there are a few red flags to pay special attention to. The city last year disqualified the group originally selected by the Community Redevelopment Agency (CRA) board to run . While its not easy to find information on how to get out of a Sunset Group timeshare, it is possible, and you have options. Now there is no mention in any part of the contract of any reactivation fee, "so how could this be legal" I asked and he told me that it was there policy. Of course they refused. Search. www.sunsetscam.com Charging our credit card for the monthly finance fee after we had contacted Sunset and told them specifically they were no longer authorized to debit payments from our card (late 2009). My heart rate is through the roof as I write this letter and I get more and more upset as I look back to even proofread it. How to Cancel Hyatt Residence Club Timeshare? When we arrived back in the United States we were pleased with our decision to cancel, especially after we found out there are thousands of complaints on the Internet about the Sunset Group. I acknowledge that this consent may only be revoked by email notification to info@timeshareexitadvice.com. Same liesA class action is not possible, you would have to sue them in Mexico. The Better Business Bureau is an extraordinary method for checking the legitimacy of an organization. You mean to tell me that I was suppose to sit in my hotel room reading documents during my vacation. Please contact me if anyone is able to find a better way to deal with these criminals. We needed a cab to our hotel from the airport. However, it turned out to be more of a great rip off since everything they told us was a lie. My answer was that "the maintenance fee guaranteed they got paid to provide quality, not that I actually would get it." The Sunset Group is a scam. Absolutely outraged! I became suspicious these series of complaints of others. These claims charge that the organization utilizes tricky sales tactics, distorted the details of the timeshare understanding. I was in suspense. they will admit that trading your private residency with someone else costs $189 each time. The second most common complaint is that Sunset Group uses high-pressure sales tactics. Hi! What should we do? http://www.timesharescam.com/, You know what they say: "If it sounds too good to be true, it probably is" My husband and I were scammed in Cancun with a Royal Elite Timeshare last August. I understand that my permission described overrides my listing on any state or federal Do Not Call list and any prior listing on the Do Not Call lists of our partners. It's such a shame that these crooks are taking advantage of vacationers. I want to complaint with PROFECO about this, and get my money back, We are unfortunately on the same boat as everyone else. Sunset Group, Customer Service Center - csc@sunset.com.mx. Unfortunately, we couldnt find anything on the internet about an active lawsuit against the Sunset Group. I am sure this will cause them to threaten a law suit and other tactics. Sunset Lounge lawsuit heads to court while venue continues to sit empty. For example, one of their properties is Sunset Royal Beach Resort. Well! By providing my contact information and clicking submit, I am giving MyTimeshareExitReviews.com and its partners permission to contact me about this and other future offers using the information provided. Have you had any luck with your fight against these crooks? Sunset Solutions Group consumer reviews, complaints, customer service. All they would say is "that is what your maintenance fee guarantees". My wife and I had a bad experience with them also. The city's lawsuit against BPREP 8500 LLC claims that despite the City Council's affirmation of Keho's decision, AKA has continued to rent suites in its 110-unit West Tower for . We followed the terms of the contract termination clause (13) as written in the contract. I only get emails. Thanks. They tell you lies to make you buy their packages. Has anyone been affected by them via a lawsuit or credit ding? By not allowing us to exercise our rights to cancel our contract within the time period set by Mexican law, Jose Luis Hernandez, Patricio Muldowney, Alvaro Cardena, Rosalie Silva, Jennifer Snyder, and other participating members of the Sales, Marketing, Management, and Legal staff employed by Sunset Fishermens violated Mexican law and committed fraud. For other owners who have a timeshare with a different company, the good news is most developers do offer an exit program of their own. Some of them even claim that they can help you with dropping your timeshare regardless of what the case might be. They offered to let me review with their on-sight lawyer but I refused that for obvious reasons. 3. However, we were unable to discover anything online relating to pending litigation against Sunset Group. Terrible company. We purchased the membership in 2008 for Tres Rios cancun and went to the resort for the first time this year. Assuming somebody offers you an astounding arrangement on a timeshare bundle or persuades you that you can get a good deal on a specific help, theres a big possibility that they are lying and are simply attempting to get cash from you. It says right in the contract that you own nothing, it is a membership fee. Sunset Groups ratings and reviews reflect all of these issues and complaints. The biggest reason we started our review website is to bring awareness of the many timeshare exit scams. A scam is an unlawful plan intended to swindle you out of your cash. The next day I was able to meet a person from their verification department and handed him my cancellation letter that I wrote myself. FRAUD (charge #2) - Pg. On the off chance that youre keen on finding a timeshare exit organization that wont scam you, read over our homepage. Cant wait for a law suit. That HSI exchange is suppose to sell the vouchers for you at at least $500 is also abunch of bull. We would alert against working with companies that have been known to scam individuals. If your developer doesnt offer an exit program, you still have other options for getting out of your contract and moving on with your life. The lawsuit claimed that Sunset Group lured people in with promises of a free vacation, only to then try to sell them a timeshare. Our thought was this would be a great time to sell this timeshare and get a very generous price for it. The VW Car-Net 3G sunset class action lawsuit was filed in the U.S. District Court for the District of New Jersey: Michael L. Raffo v. Volkswagen Group of America, Inc. et al. Some people have been successful using this method. In addition to these serious issues, other problems noted, included: All of the companies on our site have been thoroughly vetted so you can be sure youre getting the best possible service. Timeshare vendors often encourage people to go to a timeshare sales presentation by offering incredible prizes if they stay the entire presentation. If the plaintiff loses the case, no one is compensated. 1. Kings Creek Plantation Timeshare Cancellation? We did so and provided proof of our claim.
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